Accent’s techniques also minimize member abrasion and unnecessary use of our client’s internal resources. Accent’s process can be incorporated into any payer’s work-flow, from identification through recovery or identification only.
Accent's TPL identification and recovery service typically results in the identification of three times the number of potential other party liability cases that a payer identifies internally, through a combination of software and human expertise. Accent’s proprietary software uses ICD-9 trauma and E-series codes to identify and subsequently accumulate paid claims.
Accent’s proprietary code library, for both medical and pharmaceutical codes, is updated on an annual basis to capture any changes that have taken place in the health care industry. While Accent can update its library to include client-specific ICD-9 codes, our library has been carefully honed to contain the codes that most often represent an accident that results in a settlement.
Additionally, Accent's proprietary case management software offers many distinct features that maximize the identification and recovery of dollars on behalf of our clients, including:
The accumulation or batching of paid claims on a per patient basis and tracking the claim data until a minimum threshold is met. In addition, the software has a proprietary assignment method that enables Accent’s recovery specialist to identify and capture all claims related to an accident.
The ability to assign cases to recovery specialists by priority level, time zone, work load, and many other defined fields. This feature ensures the right account is worked by the right person at the right time.
The capability of account packeting which reduces redundancy and member abrasion. Forms of packeting include patients with multiple accidents, patients with same-carrier coverage, and/or families involved in a joint accident or as individual members.
Customized reporting capabilities such as case history reports, projected settlement date reports, and projected total recovery reports.
With our nationwide representation, Accent stays abreast of individual state legislation as well as any federal changes that effect our daily operations. This investment has led to the creation of our 50 State Survey. The 50 State Survey is an annually updated legal compendium that prepares our recovery specialists to successfully counter objections or address compliance issues.
Accent has been a leader in the Third Party Liability (TPL) industry since 1991. Our combination of skill sets, tools and resources has proven successful in the recovery of millions of dollars that positively impact our clients’ bottom lines.