Intelligent OPL design begins with fine-tuning the identification of potential cases. Cases are scored based on a combination of diagnosis codes and claim attributes (i.e. patient age, single claim paid amount) to create a more refined pool to investigate.

Accent’s training program is based on the premise that our organization’s success is built on our people. Developed by seasoned Human Resource and Training professionals, the development of Accent’s training program included researching “best practices” training programs of successful companies across all industries.